Template for Informing the Client about Cause of Internet Disconnection and the Ensuing Refurbishment
July 16, 2018
Name of Client
Subscriber ID Number
Address
Sub: Restoration of Internet Service.
Dear Sir,
First of all please accept our deepest apology for the temporary disconnection of internet service. Upon investigation it has come to our attention that due to road construction works some of our underground optical fiber cables got damaged. Accordingly, our technicians acted very promptly and repaired the damaged cables on [insert date] at [insert time, i.e. 4 pm]. Therefore, now we are pleased to inform you that your internet service has been duly restored.
Please contact us at [insert phone number] or e-mail at [insert email address] without any hesitation for further queries or concerns regarding our services.
Thanks for your continued faith in us and assuring you of our best possible services at all times.
Yours sincerely,
Handwritten Signature
(Name of Signatory)
Designation
Be Informed Whenever a New Post is Published.
If you enjoyed this article, SUBSCRIBE now for FREE to get regular updates delivered to your E-mail inbox.Your E-mail is safe with us - No spam, we promise.
0 comments:
Post a Comment